FAQ

Here you’ll find answers to the most common questions about our products, production processes, shipping times, and policies. If you need more information, don’t hesitate to contact us: we’re always ready to provide personalized assistance and address any of your concerns.

All our products are handcrafted by our skilled artisans. Production times vary depending on the complexity of the piece, but we typically complete orders within 4 to 6 weeks. If you have any specific needs or deadlines, feel free to let us know, and we will do our best to meet your requirements.

We primarily use high-quality brass and bronze sourced from certified Italian suppliers. Glass, crystal, and marble are strictly produced and processed in Tuscany.Our philosophy is rooted in the concept of slow interior design and Made in Italy, where each piece is crafted with care and attention, respecting the values of artisanal tradition and sustainability.

Yes, customization is one of our strengths. You can request changes to the product's design, dimensions, or finishes to make each piece unique and perfectly suited to your space. Contact us through this link to discuss your ideas: Customizations - Contact Us.

We also handle projects proposed by designers, architects, or simply bring your ideas to life: our technical office supports you with technical drawings, feasibility studies, prototyping, and budget planning.To request a quote, please contact us through our contact form or via email. Provide as many details as possible about the project you have in mind, such as dimensions, materials, and finishes, and we will provide you with a personalized proposal as soon as possible.

We specialize in both unique pieces and larger scale production. Every project is crafted with meticulous attention to detail, whether it's a single product or a more extensive supply. Whatever your needs may be, we guarantee artisanal quality at every stage of the process.

Yes, we regularly collaborate with hotels and restaurants to create unique and custom-made furnishings. Our team can handle large-scale interior design projects while always maintaining the artisanal quality that sets us apart. You can view some of our projects in this section of our website: Hotels & Resorts.

We offer a wide range of custom finishes to best suit your style and needs. You can view all our finishes at this link: Our Finishes.Additionally, we have recently launched our new finishes box, ideal for architects, designers, and professionals who want to have a handy reference for our materials and colors. You can purchase it directly here: Finishes Box.

Yes, our team of experts is available for personalized consultations, both for private clients and interior design professionals. We can help you choose the most suitable furnishings to enhance your spaces, always maintaining an artisanal and custom-made style.

We specialize in both unique pieces and larger scale production. Every project is crafted with meticulous attention to detail, whether it's a single product or a more extensive supply. Whatever your needs may be, we guarantee artisanal quality at every stage of the process.

Yes, we regularly collaborate with hotels and restaurants to create unique and custom-made furnishings. Our team can handle large-scale interior design projects while always maintaining the artisanal quality that sets us apart. You can view some of our projects in this section of our website: Hotels & Resorts.

We offer a wide range of custom finishes to best suit your style and needs. You can view all our finishes at this link: Our Finishes.Additionally, we have recently launched our new finishes box, ideal for architects, designers, and professionals who want to have a handy reference for our materials and colors. You can purchase it directly here: Finishes Box.

Yes, our team of experts is available for personalized consultations, both for private clients and interior design professionals. We can help you choose the most suitable furnishings to enhance your spaces, always maintaining an artisanal and custom-made style.

Some of our products are suitable for outdoor use and come with the appropriate IP protection rating for the installation context. However, we recommend contacting us to ensure that your chosen product is suitable for outdoor use and to receive any suggestions for specific treatments.

To maintain the natural beauty of our products, we recommend cleaning the surfaces only with a soft, dry cloth. Avoid using harsh cleaners, as they may damage the finish. For more details, please consult this link: Maintenance Instructions, or download the maintenance instructions directly.

As our products are handcrafted, they may feature small imperfections, which we consider unique marks of the manual crafting process. However, we are always available to assist our customers with any needs. We like to think of our products as being accompanied by a lifetime warranty, as we believe in the lasting value of our creations.

We ship our products worldwide. International shipments are managed with reliable logistics partners and include insurance options to ensure your products arrive in perfect condition. Shipping costs and delivery times may vary depending on the destination, but we will do our best to provide you with an accurate quote.